Conversation with the live support regarding to the problem of delayed dividend for commonshares.
Quote:
engedi:
common shares dividend for today is not credited. what is the problem again?
Welcome engedi! Your request has been directed to the Customer Assistance department. Please wait for our operator to answer your call.
Call accepted by operator Customer Assistance.
Customer Assistance:
Hi , Welcome to Genius Funds. My name is Sophia. How may I assist you today ?
engedi:
Hi Sophia, i wonder why the dividend again not shown in balance for today?
Customer Assistance:
There might be some technical problem which will be resolved soon.
Customer Assistance:
Please do not worry, you will receive your dividends by today.
engedi:
will this problem be consistent everyday?
engedi:
at least let us know..
Customer Assistance:
OK.
engedi:
we need somebody gives us a clear answer regarding to this repeating issue.
Customer Assistance:
Please do not worry.
engedi:
well, i am not worry.
Customer Assistance:
Ok.
Customer Assistance:
Is there any other information I may assist you with ?
engedi:
I want to know what is the problem ...
engedi:
why it is consistent
engedi:
and when will it be solved
Customer Assistance:
It is basically some technical problems.
engedi:
i believe everybody is interested for the answer
Customer Assistance:
Our technical team are looking into the matter and it will be resolved very soon.
engedi:
Alrite, i guess you as well do not have so much information about that.. thank you anyway.
Customer Assistance:
You're most welcome!
Customer Assistance:
Thank you for contacting us.
Wish you a great day ahead!
Bye
Customer Assistance has left the conversation.
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